Morbane London

Privacy Policy

How Morbane collects, uses and protects customer information when customers shop, contact us or use our website.

Your data, clearly explained.

Customers should understand how their information is used for orders, delivery, support and website improvement.

  • ✓ Order data handled carefully
  • ✓ Delivery partners explained
  • ✓ Customer rights included
Morbane London — Privacy Policy
Last Updated: 15/05/2026

This Privacy Policy explains how Morbane may collect, use, store and protect personal information when customers use our website or buy Morbane leather bags.

1 Information We Collect

We may collect your name, email address, telephone number, billing address, delivery address, order details, payment confirmation information, support messages and website usage data.

2 How We Use Your Information

We use customer information to process orders, arrange delivery, provide support, manage returns, prevent fraud, improve the website and send marketing communications where permitted.

3 Payment & Order Processing

Payment information is handled through payment providers. Morbane does not need to store full card details in order to process purchases.

4 Delivery Partners

We may share necessary delivery details with couriers, fulfilment providers and logistics partners so your order can be delivered.

5 Marketing Preferences

If you subscribe to marketing, we may send updates about Morbane products, offers or brand news. You can unsubscribe where required by law or through provided unsubscribe options.

6 Cookies & Analytics

The website may use cookies and analytics tools to support functionality, improve performance and understand visitor behaviour.

7 Data Retention

We retain customer information for as long as necessary to process orders, provide support, comply with legal duties, handle disputes and maintain business records.

8 Customer Rights

Depending on applicable law, you may have rights to access, correct, delete or restrict the use of your personal information.

9 Security

We take reasonable steps to protect customer information, but no online system can be guaranteed to be completely secure.

10 Contact

Privacy questions can be submitted through the Morbane contact page.

Contact Morbane

Have a privacy question?

Contact Morbane if you want help understanding how your information is used.

Contact Morbane
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Free delivery over £200.00
Easy Returns
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5-days Production